Security incident operations

From field evidenceto accountable action.

Incident Ops helps security teams capture what happened, review AI-assisted drafts, route the right approvals and preserve a complete operational record.

Private product consultation · Pricing tailored to your operation

IR
Loading bay access incidentReport IR-2026-0148 · North location
Awaiting review
Reviewed account

The officer found the east service gate unsecured during patrol, restricted access and notified the control room.

Drafted from voice and photo evidence · human review required
1Field report
2Supervisor
3Manager
4Complete

Designed for the people responsible after an incident is reported

Contract security providersMulti-site security operationsFacilities and property teamsControl rooms and mobile supervisors

One continuous record

Reporting is a workflow, not a form.

The report only creates value when evidence reaches the right reviewer, decisions are attributable and the final record can be understood later.

01

Capture the account while it is fresh

Field teams can report with voice, photos or short video, confirm the location and keep an unfinished draft until it is ready.

02

Turn evidence into a reviewable draft

Transcription, translation and structured drafting help organise the supplied facts. AI-created content stays labelled for human review.

03

Route the right operational response

Severity, report type and site coverage determine acknowledgements and the approval chain from supervisor to manager.

04

Keep one defensible record

Evidence, corrections, signatures, delegation, notifications and status changes remain connected to the incident timeline.

AI with an honest boundary

Assistance is not authorship.

AI helps transcribe, translate, analyse supplied media and organise candidate facts. The reporting officer sees the draft, corrects it and confirms the final record.

Original evidence and AI provenance remain distinct. Uncertainty stays uncertainty; a polished sentence is never treated as proof.

Read our human-review framework →

Operational structure

Built around real coverage, not permanent pairings.

Branches, clients, contracts, sites and detailed locations form the reporting context. Supervisors and managers receive work through their current operational coverage.

Access is enforced at the data boundary. Submitted reports can move across web and mobile review while drafts remain private to the person preparing them.

See how access and evidence are handled →

Talk to a person

Map Incident Ops to your reporting chain.

Tell us how your guards, supervisors, managers and clients work today. We will walk through the product against that operating model.

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